Is there a way to login via SSH to the RV320? Hello tutenchamun, Thank you for using the Cisco Small Business forums! My name is Kevin, I am an eContent developer and I am part of the Small Business Support Community. Aug 15, 2011 Is there a show command that lists interfaces and their description, please? Of course, it also depends on what Cisco device you are performing this command on. For instance, it works on switches and routers but it won't work on the ASA firewall. You can issue the command.
Learning has never been so easy!
How to set up and configure a Cisco IP phone in CME.
5 Steps total
Step 1: Create an 'ephone-dn.'
In simplest form, an 'ephone-dn' is just a directory number that keeps track of information like 'Name,' 'Label,' 'Description,' 'Number,' and call forwarding options.
You'll need a SSH client to access the command line interface. I recommend PuTTYtel. (Available for free download at http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html) You can also access it by running a command prompt and typing 'telnet ' where the ip address is that of your Cisco CME based router.
*Before beginning, please note that serious damage can be caused by entering inappropriate commands. Please be careful when altering the configuration of any router.*
Create an ephone-dn by using the following commands after logging into and enabling your router:
1. Enter configuration mode: _______________________
hostname# configure terminal (may be abbreviated as 'conf t') _______________________
2. Choose an ephone-dn not currently in use. For this example, I've chosen '5.' You may find it easier to come up with some type of association convention for future reference. For example ephone-dn 5 may be extension number 205. ephone-dn 6 may be 206, so on and so forth. Enter configuration mode for that ephone-dn. _______________________
4. Assign a name and label to the ephone-dn. _______________________
hostname(config-ephone-dn)#name John Smith
hostname(config-ephone-dn)#label John Smith _______________________
Optionally, you can add a description by using the command: _______________________
hostname(config-ephone-dn)#desc John Smith _______________________
...but I omit this step. The description will appear at the top of the phone's screen if entered. If not, the extension number assigned will appear instead.
5. If you would like to forward the phone to a voicemail box, you may forward using the following commands and pointing forwarded calls to your VM pilot number. In this case, we'll be using '401':
(The 'timeout' value listed is in the number of seconds. Consider each ring about 4 seconds, so our value of '20' comes out to almost 5 rings.)
There are a number of other settings and customizations you can assign, but for the time being, stick with the basics.
Step 2: Set up and associate the physical phone.
In some cases, phones may be set to automatically register when plugged in. I've found that the easiest way to avoid searching through lines of configuration or hunting an automatically registered phone is to set up the phone association before plugging it in to a switchport on the network. In other words, give the router a 'heads up' that the phone is about to be initialized. 1. Enter configuration mode: _______________________
hostname# configure terminal (may be abbreviated as 'conf t') _______________________
2. Choose an ephone not currently in use. (For this example, I've chosen '1' for simplicity's sake) Enter configuration mode for that ephone. _______________________
3. Assign the phone's would-be MAC address upon connection to the system. (The MAC address for the phone will be listed on the back of the phone.) _______________________
You can choose many different options when assigning buttons. For example, substituting an 's' for the ':' in the command above will yield a button which is accessible, but has a silent ringer:
You can overlay multiple DN's to one button by using an 'o' and separating appropriate DN's with a comma (a method useful when multiple extensions or numbers need to ring on one phone:
Additional buttons can be configured by changing the button number and following the same syntax.
5. Set the phone type. (I've run into may phones that would not properly register because, in a hurry, I'd skipped this step.) It's very important that a phone 'type' is designated so that your CME host knows how to communicate with the physical phone and what capabilities it has. I will be using '7962' as an example.
_______________________
hostname(config-ephone)# type 7962 _______________________
If you're unsure of which model to use, check the model number on the phone and from the terminal, issue the following command:
_______________________
hostname# show ephone ? _______________________
The router will provide you with a list of supported phone types.
Step 3: Boot up the phone.
Connect the phone to an appropriate network switch port and allow it to boot up, pull any new firmware that may be available on the flash for that specific model and verify that your settings were applied.
Step 4: Make changes.
If you need to make changes to buttons or physical attributes of the phone, revisit 'Step 2. Set up and associate the physical phone.'
If you need to make changes to the ephone-dn, or add an additional DN, go back to 'Step 1. Create an 'ephone-dn.'.'
After any changes made, re-enter configuration mode for the phone: _______________________
If you'd like to filter it by only those lines beginning with 'ephone,' try: _______________________
hostname#show run | beg ephone _______________________
(The separator above is a 'pipe,' not a capital 'i.')
I feel sure that I may have left out a few tweaks to hardware or software configuration, but this tutorial will, at least, allow for basic set up. Feel free to blast me where I've omitted steps, but, please, be gentle! :)
AC
Published: Jul 12, 2011 · Last Updated: May 18, 2012
18 Comments
Sonora
digitalvaldosta-1 Oct 29, 2012 at 12:30pm
First off, thank you for this How To. Secondly, I am new to working with Cisco VOIP and have a strange issue that I can't figure out and have posted here in the community forum. The issue is an extension I support works for the most part except that if someone calls that extension from outside the network directly they are sent to the Auto Attendant line. I checked the hunt groups and even deleted and reset up the extension with your how to and via the Cisco Configuration Professional program. And the problem still continues.
Another problem separate from this is I have a phone recently setup (new hardware and extension) that does not sync time and date properly.
Thanks for your help.
Anaheim
acreswell83 Oct 29, 2012 at 12:39pm
Hi,
Concerning the first problem, is there any way you could provide me with the portion of your configuration specific to this phone? (The DN config, the phone config, and any associated hunt groups?)
As far as the time goes - have you tried updating to the latest firmware?
AC
Sonora
digitalvaldosta-1 Oct 29, 2012 at 05:37pm
Here is my running config. I am a total noob and am limited to using the Cisco Configuration Professional until I know some commands. I know how to access it from the command line not much more.
**** edited for content [running config sent in PM]
Anaheim
acreswell83 Oct 29, 2012 at 05:49pm
Okay..... First, either remove that last comment, or edit it to reflect the removal of your password & secret information up top - quickly. :) I know that it's encrypted, but you should still remove it.
Next, tell me which phone you're having trouble with. (ephone-dn)
Thanks, Adam
Anaheim
acreswell83 Oct 29, 2012 at 06:00pm
Which phone are you having trouble with?
Sonora
digitalvaldosta-1 Oct 29, 2012 at 06:40pm
directory entry 1 3131 name Tifton Back Office
Sonora
digitalvaldosta-1 Oct 29, 2012 at 06:41pm
sorry :: ephone-dn 49
Anaheim
acreswell83 Oct 29, 2012 at 06:46pm
Try creating a user and associating that user (in the directory) with that ephone-dn.
Sonora
digitalvaldosta-1 Oct 29, 2012 at 07:04pm
We have a user created (Tifton Back). ------------- ephone-dn 49 dual-line number 3131 description Tifton Back Office name Tifton Back call-forward busy 4003 call-forward noan 4003 timeout 15 corlist incoming superuser no huntstop
Anaheim
acreswell83 Oct 29, 2012 at 07:11pm
And when you call in (using the DID), it routes to the auto-attendant?
Sonora
digitalvaldosta-1 Oct 29, 2012 at 07:27pm
Yes that is correct That is, except for when calling from an in network extension.
Sonora
DigitalValdosta Oct 29, 2012 at 07:54pm
[Sorry switched accounts. Finally remembered my login.] Not really sure what you mean about the DID. But when someone dials the direct number, the call goes directly to AA. If someone on the same network calls the 4 digit extention the user gets the call. I checked the hunt groups and removed the extension from all the hunt groups. ** About the user name, does it need to be a name in Active Directory? The reason I ask is because I never have found where the settings are for the voicemail that get sent to email.
Pimiento
loyed Jun 26, 2013 at 07:50am
Hello
I want to re name current extension , could you please share commands
Anaheim
acreswell83 Jun 26, 2013 at 11:48am
Loyed,
From the configuration prompt (conf t), select the ephone-dn you want to change, e.g. 'ephone-dn 14.' From here, you have several options. typing something like, 'desc NewName Here' (without the quotes, of course) will change the line of text at the top of the phone in the right corner, where the extension number appears now - assuming the DN you're modifying is the FIRST button on the actual phone itself.. Typing 'name NewName Here' will change the actual name associated with that DN, meaning that when placed in another button position (2 - 6), that name will appear on that button.
Hope this helps.
AC
Pimiento
Victor Oshiro Jul 8, 2013 at 04:51am
Hi guys Staying in the same config for ephone XX , How can I edit/add/remove speed dial
speed-dial 1 (telnumber) label 'name' ( wanna get rid of these things)
If you have any tips , please update here. Thanks a lot