Software for Mac Install WD Discovery for Mac. WD Access for Mac. WD Arkeia Network Backup. WD Drive Utilities for Mac. WD Security for Mac. WD Sync for Mac. WD Universal Firmware Updater for Mac. Product Firmware Product * If your product is not listed above, please visit the product page.
No Internet or Restricted Internet Connection
Important:
An unrestricted active Internet connection with ports 80 and 443 available are required for software and firmware update notifications to occur
Western Digital does not provide instructions on how to modify the DNS settings for third party routers. Please consult the router's user manual or contact the router's manufacturer for support. If the router was supplied by an Internet Service Provider (ISP), please contact them for support
For a complete list of internet resources required by WD Discovery, please refer to Answer ID 19715: WD Discovery Message 'No Internet Connection'
WARNING! Please connect the computer to an 'unrestricted' internet connection to take advantage of the features of WD Discovery and the My Cloud Home Desktop App.
The features listed below will not function when the internet connection is restricted or does not exists.
Manage your connected WD devices such as, My Passport, My Book, and My Cloud Home drives.
Make complex things easy, securing a drive with a password or managing drive settings.
Download, install and stay up-to-date with software offered by WD and WD partners.
Register your devices and receive important software updates.
Manage your My Cloud Home device.
WD Backup, WD Drive Utilities, and WD Security requires an Internet Connection to install.
Import of data from a cloud storage (Dropbox, Google Drive, and OneDrive) or social media accounts (Facebook and Instagram) to a supported drive requires an Internet connection.
Change a WD USB drive settings such as, LED, RAID Settings, Set Password, and Eject a drive requires an Internet connection to install these features.
The Paragon Driver software for macOS requires an Internet connection to install the software.
The Paragon NTFS Driver for Mac allows macOS computers to Read, Write and Access WD NTFS formatted USB drives without reformatting the drive with exFAT.
Please refer to Answer ID 19559: How to Read and Write NTFS Formatted My Passport Wireless Pro and SSD on macOS
Download WD Discovery Full Installers
The package will install WD Discovery, WD Drive Utilities, Universal Firmware Updater and the Desktop App for My Cloud Home.
Important:
Many features will not function correctly without unrestricted access to the internet required resources.
Existing WD Discovery versions must be uninstalled and removed from the computer. For instructions, please refer to Answer ID 4158: How to Uninstall and Remove WD Discovery on Windows and macOS
WD Discovery for Windows
WD Discovery for macOS
For step by step instructions on how to install and launch WD Discovery on Windows and Mac please refer to Answer ID 20465: WD Discovery Online User Guide
WD Discovery requires an unrestricted Internet connection to Install WD Apps and Software within WD Discovery. Please Refer to Answer ID 19715: WD Discovery Message 'No Internet Connection'
Applied Products:
Published 08/20/2018 12:24 AM | Updated 07/17/2019 08:23 AM